CAFM Module

Manage Every Space,
Optimise Every Facility

Floor-plan management, occupancy analytics, room booking, BIM layers and soft-services dispatch — all anchored to the same digital twin of your portfolio.

HQ — Floor 3 Live View
Floor Plan — Occupancy Open Office (A) 71% occupied — 24 of 34 seats Meeting (B) Booked 09:00 - 11:00 8 of 10 seats Quiet (C) Free now 4 of 4 seats Collaboration Hub (D) — 75% Space Utilisation — 30 days Day 1Day 15Day 30

128k m²

Portfolio Tracked

74%

Average Occupancy

1,820

Bookable Spaces

18 min

Helpdesk Response

Analytics & Dashboards

Facility Intelligence

Occupancy by floor, space utilisation trends, soft-services SLA, and helpdesk mix — from one digital twin of the portfolio.

Occupancy by Floor — Today

Real-time desk & meeting-room occupancy
Floor 5 — Exec 46% Floor 4 — Eng 84% Floor 3 — Ops 71% Floor 2 — Sales 78% Floor 1 — Lobby 62% Basement — Lab 35%

Soft Services — Ticket Mix

Distribution of facility helpdesk requests this week
412 Tickets Cleaning (40%) HVAC (24%) Electrical (17%) Plumbing (11%) Pantry / Other (8%)

Space Utilisation Trend — 12 Weeks

Effective utilisation across the portfolio — identifies hot floors and underused space
90%70%50% W1W4W7W10W12 Effective Booked
Lifecycle

Plan — Occupy — Service — Optimise

From the BIM plan to today's coffee-machine ticket: every facility event is captured against the right room, the right asset and the right occupant.

1

Plan

Import BIM/CAD layers. Define floors, zones, rooms, capacities and asset positions.

2

Occupy

Allocate desks and rooms by team, project or shift. Bookings flow through Outlook + the mobile app.

3

Service

Helpdesk tickets, soft-services dispatch, scheduled cleaning and rounds — all geo-tagged to the floor plan.

4

Optimise

Utilisation analytics drive consolidation, re-stacking and lease decisions backed by evidence.

Module Capabilities

A Digital Twin
You Can Operate.

Floor Plan & BIM Layers

Floor Plan & BIM Layers

Import DWG/IFC, layer HVAC, electrical, fire and IT cabling. Click any room for live status, occupants and assets.

Occupancy & Utilisation

Occupancy & Utilisation

Sensor- and badge-driven occupancy. Compare booked vs effective use. Identify under-used floors before lease renewals.

Room & Desk Booking

Room & Desk Booking

Outlook, Teams and mobile booking. Check-in to release no-shows. Group hot-desking by team or project.

Helpdesk & Tickets

Helpdesk & Tickets

One queue for cleaning, HVAC, electrical, plumbing and pantry. QR-stickers in rooms file location-tagged tickets in two taps.

Soft Services Dispatch

Soft Services Dispatch

Cleaning rounds, security patrols, mailroom and front-of-house dispatch. SLA timers and supervisor escalation built in.

Lease & Cost Allocation

Lease & Cost Allocation

Allocate facility cost by area, headcount or cost-centre. Roll up to portfolio cost-per-m² and cost-per-seat dashboards.

Connected Ecosystem

Spaces, Assets and
People in Sync

The CAFM digital twin shares its room/asset/occupant graph with the rest of the Next Level platform — no duplicate masters.

Asset Management

Asset locations land on floor plans automatically. Move an asset and the AM register updates with full audit.

CMMS

Soft-services tickets and hard-services PMs share status. Hand off seamlessly between facility and engineering teams.

HSE Management

Permit-to-work zones, fire-evacuation muster points and incident heat maps live on the same floor plans.

Work Management

Project office moves and fit-outs scheduled in Work Mgmt; tasks geo-tagged to the rooms they affect.

Document Control

BIM models, DWGs, lease docs and O&M manuals pinned to the room/zone they belong to.

Operate Your Facilities
From One Digital Twin.

Next Level CAFM joins floor plans, occupancy, room booking, helpdesk and soft services on one map — with cost and utilisation that finance trusts.